Facility Information

Attire:
Please wear proper attire in all areas of the YMCA. Shirts, shorts, sweats, leotards and shoes are appropriate attire. No black-soled or street shoes are allowed in the gym or courts. In the swimming pool and whirlpool, proper swimming suits are required. For racquetball and handball, “eye guards” are strongly recommended.

Food and Beverages:
No food or drink is permitted in the workout areas, except a water bottle.

Guest Privileges:
Current members are encouraged to bring prospective members to the YMCA. A maximum of three day and / or guest passes may be utilized by a non-member per calendar year.

Smoke-Free Environment:
In keeping with the YMCA health and fitness advocacy, smoking is not permitted. The YMCA of Greater Des Moines facilities and properties are smoke-free environments.

Handicap Access:
The YMCA of Greater Des Moines is handicap accessible at all six locations. Please contact the YMCA nearest you about any additional accommodations needed for participation.

Lockers:
Lockers are available for day use by members and guests. You must bring your own lock and remove it at the end of each visit. Items left overnight will be removed from the locker room and placed in lost and found. Contents not recovered within 30 days will be donated to a local charity. Invest in a strong lock and always secure your belongings. We recommend you not bring valuables into the facility: the YMCA is not responsible for lost / stolen items.

Suggestions:
This is your YMCA, make your concerns and comments known! Member comment cards are available and we pledge to acknowledge each comment and respond appropriately. We appreciate your comments, as well as your concerns.

Accidents / Incidents:
Contact a YMCA staff person immediately if there is an accident, injury or unusual incident. We are here to assist you. First aid kits are available throughout the facility, please ask a staff person when in need of first aid supplies. Please be advised that you are fully responsible for yourself, your children and your guests. It is imperative you cooperate with YMCA staff to complete an accident / incident form in the event of an accident, injury, or incident. A risk of injury exists when engaging in physical activity. Members and program participants are advised to use protective equipment where necessary and to be alert to the signals of exertion.

Child Supervision:
The facility use guidelines of the YMCA of Greater Des Moines are designed to assure the safety of all members. Our guidelines are prominently posted in each of our facilities. Members under the age of nine in the YMCA building or grounds are required to be under the direct supervision of a parent or guardian, or registered and participating in a supervised YMCA program activity. The specific rules and procedures for all YMCA facilities and property are designed to insure participation proceeds smoothly for all members. Please respect posted rules in each area.

Parking:
Ample free and convenient parking options are available at five YMCA locations:
Ankeny Family YMCA, John R. Grubb YMCA, South Suburban YMCA, Walnut Creek Family YMCA, and Waukee Family YMCA.

The Riverfront YMCA has 85 spaces, including handicap, available in the YMCA lot. The YMCA lot is free before 9 a.m. on weekdays and on Sundays. At other times you can purchase a token for 50 cents at the membership desk. Safe, well-lit parking options within two blocks of the YMCA supply more than 1,200 spaces for passenger vehicles.

Fitness FM:
Our YMCA high tech rooms are equipped with Fitness FM, the best in FM broadcast systems. Members use their portable radios to tune into on of the available station selections posted on the TV monitors.

Towels:
Towels are available free for members at all our Des Moines YMCA locations.

Court Reservations:
Court reservations may be made up to three days in advance by calling Riverfront at 282-9622 or up to two days in advance at Ankeny at 965-8800 or in person at either location. There are no additional fees for court time for members.

Lost and Found:
Lost and Found is located at the member service desks at all YMCA locations. Articles found in the building should be turned into the staff at the member service desk. All items turned in at the Lost and Found will be kept for a 30-day period. At the end of 30 days, items will be donated to charity. The YMCA of Greater Des Moines is not responsible for lost or stolen property.


Conduct Guidelines

The YMCA is a safe and fun place for everyone! The staff is trained to enforce the basic rules of conduct. Children and adults alike are expected to act in a respectful manner while visiting the YMCA facilities and programs. It is our expectation that all members and guests follow basic rules of conduct or they will be asked to leave and may be in jeopardy of losing their YMCA membership if inappropriate behavior continues. The YMCA will offer a safe place for all. We ask that rules be followed for the safety of everyone. We appreciate your cooperation.

Our code of conduct does not permit any language or action that can threaten or injure another person, or that falls below a generally accepted standard of conduct. Specifically, this includes:

•  Appropriate attire for the activity must be worn at all times
•  Angry or vulgar language including swearing, name-
calling or shouting.
•  Physical contact with another person in any angry
or threatening way.
•  Any demonstration of sexual activity or sexual contact
with another person.
•  Harassment or intimidation by words, gestures, body
language or any other menacing behavior.
•  Theft or destruction of property.
•  Carrying or concealing any weapons, devices or objects
which may be used as weapons.
•  Using or possessing illegal chemicals or alcohol on YMCA
property, in YMCA vehicles, or at YMCA sponsored programs.
•  If you have concerns about the conduct of any of our YMCA
members, please alert the front desk staff.